Privacy policy

1Information we collect

National Trade Council collects two kinds of information: business information shown in listings, and information you give us when you use the site.

• Business details: name, address, phone, website, hours, trade and service area.
• Contact details you send us: your name, email and phone when you claim a listing, report a problem or contact us.
• Usage data: pages viewed, searches, device type, browser and approximate location from your IP address.

2How we use information

We use information to run the directory, keep listings accurate and respond to you.

• Publish and update business listings.
• Verify ownership when a business claims its listing.
• Review reports about wrong, closed or duplicate listings.
• Send service messages about your listing or request.
• Measure how the site is used and improve it.

3Cookies

We use a small number of cookies to keep the site working, remember preferences and measure traffic. Analytics cookies report pages viewed in aggregate.

You can block or delete cookies in your browser settings. Some features, such as signing in to manage a claimed listing, need cookies to work.

4How we share information

We do not sell personal information. We share it only in these cases:

• With service providers who host the site, send email or process payments for us, under contract.
• With our operator, Cloud 7 Agency, which runs the directory and may contact business owners who claim a listing.
• When required by law, or to protect the rights and safety of our users and the public.

5Data from public sources

Listings are compiled from publicly available business information, including online maps, business websites and public directories. We show only facts we can source.

Ratings and review counts shown on a listing come from the source named next to them. We do not write, edit or remove reviews.

6Business owner rights

If you own or manage a listed business, you control how it appears.

• Claim: verify you run the business to manage its listing.
• Correct: update your phone, address, hours, website, services and photos.
• Remove: ask us to take the listing down. We act on verified removal requests within 10 business days.

7Security

We protect information with encryption in transit, access controls and regular review of the systems that store it.

No system is fully secure. If we learn of a breach that affects your personal information, we will notify you as required by law.

8Contact us

Questions about this policy, or requests to access or delete your personal information, can be sent to privacy@nationaltradecouncil.com. We reply within 30 days.